1. Information We Collect
We may collect your name, email address, phone number, project details, artwork files, order information, and newsletter subscription address when you contact us, request a quote, place an order, or subscribe for updates.
2. How We Use Information
We use this information to respond to enquiries, prepare quotes and proofs, produce and deliver orders, process payments, provide customer service, send requested newsletters, maintain business records, and improve our services.
3. Newsletter Communications
We send promotional emails only to people who choose to subscribe. You may unsubscribe at any time by replying to an email or contacting us at info@noshiprints.ca.
4. Sharing of Information
We do not sell or rent personal information. We may share only the information necessary with trusted service providers involved in hosting, email, payment processing, shipping, or order production, or when required by law.
5. Artwork & Files
Artwork and design files are used to prepare proofs and fulfill orders. Customers should avoid sending sensitive personal information within artwork files.
6. Data Security & Retention
We use reasonable administrative and technical safeguards to protect information. We retain information only as long as needed for the purposes described above, legal obligations, accounting, dispute resolution, and customer service.
7. Cookies & Website Data
Our website may use essential browser storage, hosting logs, or analytics tools to support functionality, security, and performance. Third-party services may apply their own privacy practices.
8. Your Choices
You may ask to access, correct, or delete personal information we hold, subject to legal and business record requirements. You may also withdraw consent for promotional messages at any time.
9. Contact
For privacy questions or requests, contact info@noshiprints.ca.